Returns & Refunds

At BCS Digital Market, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

✅ Return Eligibility

You may request a return if:

  • The item was received damaged, defective, or incorrect.

  • You notify us within 14 days of receiving your order.

  • The item is unworn, unused, and in its original packaging with all tags attached.

Note: Certain items such as underwear, clearance items, and personalized products cannot be returned for hygiene and safety reasons unless defective.

🔄 How to Initiate a Return

  1. Email us at bjcteamcorp.vuudl@outlook.com with:

    • Your order number

    • A brief description of the issue

    • Photos (if the item is damaged or incorrect)

  2. Wait for approval and return instructions.

  3. Once approved, send the item back to the return address provided in our response.

Return shipping is the responsibility of the customer, unless the return is due to our error (e.g., wrong or defective item).

💵 Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable unless the return is due to our mistake.

🔁 Exchanges

At this time, we do not offer direct exchanges. If you'd like a different item or size, please return the original item (if eligible) and place a new order.

❓ Questions?

If you have any questions about our return policy or need assistance, feel free to contact us:

📧 Email: bjcteamcorp.vuudl@outlook.com
📍 Address: 4904 S Power Rd Ste 103-200, Mesa, Arizona, 85212, USA